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PantryPal Privacy Policy

Effective date: 8 September 2026 · Operator: Biltech OÜ ("we", "us")

PantryPal is a kitchen and shopping assistant for iOS and Android. This policy explains what data the app collects, why, who processes it, and how you can delete it.

1. Data we collect

DataPurposeWhere it is stored
Email address, password (hashed), display nameCreating and signing in to your account, password resetGoogle Firebase Authentication (Google Cloud, United States)
Pantry items, expiry dates, shopping list, "used / thrown away" history, household name and membersProviding the core features; sharing with the household members you inviteGoogle Cloud Firestore
Photos you choose to scanRecognising ingredients with AISent to Anthropic's Claude API through our server and not stored by PantryPal or on our server after the response is returned
Ingredient names you type or scanGenerating recipes and category suggestions with AISent to Anthropic's Claude API through our server; not stored beyond the request
Subscription status (product, expiry, Apple original transaction identifier)Unlocking Pro / Family features; handling renewals and refundsGoogle Cloud Firestore; verified through Apple's App Store Server API
Daily AI usage counters and monthly aggregate token countsEnforcing fair-use limits and controlling costsGoogle Cloud Firestore
Language and notification preferencesLocalisation, local expiry remindersOnly on your device

We do not collect precise location, contacts, advertising identifiers, or health data, and we do not use third-party advertising or analytics SDKs.

2. Processors

3. Household sharing

If you join a household, the pantry, shopping list and waste history of that household are visible to all its members, and the household owner can see your display name and control whether you may use AI features or edit items. Leaving the household removes your access.

4. Retention and deletion

Your data is kept while your account exists. You can delete your account at any time in the app under Profile → Edit Profile → Delete my account. This immediately and permanently deletes your profile, your household data (if you are its only member), your subscription link and your sign-in credentials. Aggregate, non-personal usage statistics may be retained. Subscriptions themselves are managed and cancelled through your Apple ID settings.

5. Children

PantryPal is not directed at children under 13 (or the minimum age in your country) and we do not knowingly collect data from them.

6. Your rights

Depending on where you live (including the EU/EEA under the GDPR and California under the CCPA), you may have the right to access, correct, export or delete your personal data, or to object to its processing. Most of this you can do directly in the app; for anything else, contact us.

7. Changes

We will post updates to this page and change the effective date above. Material changes will be announced in the app.

8. Contact

Biltech OÜ · support@biltech.ee · pantrypal.biltech.ee